Phones, internet, mobile and more – one Australian-owned team.
Everything your business needs to stay connected. Designed, installed and supported by people who pick up the phone.
Business phone systems that scale with you.
3CX Platinum Partner. Whether you need one cordless phone or 500 handsets across multiple sites, we design, install and support it.
What's included
- Consultation and system design
- Number porting from your current provider
- Handsets (desk, cordless, softphone)
- On-site installation and cutover
- On-site staff training
- Ongoing unlimited support
3CX Platinum Partner
Accredited to design, install and maintain 3CX end-to-end.
Any size, any layout
From a single cordless handset to 500 handsets across multiple sites.
Project-managed install
We plan the cutover to minimise disruption to your day.
On-site training
Our technicians train your team in person, not over email.
Unlimited support
Ongoing support is included in your package – no stopwatches.
Australian team
Real people in our Australian team – not an off-shore call centre.
Business internet that actually stays up.
From Home NBN through to Enterprise Ethernet, plus 4G backup options for when the main link takes a hit. Supported by our Australian team.
What's included
- Site survey and connection recommendation
- Provisioning and migration
- Router configuration
- Optional 4G backup
- Australian account managers
Full range of connections
NBN, Fibre, Enterprise Ethernet – matched to your business, not the other way around.
4G backup available
Keep trading if your main link drops.
Australian account managers
Ring us and talk to a real person in our Australian team.
Bundled billing
One bill across your internet, phones and mobile if you want it.
What Our Customers Say
"Not only is our new phone system exceptional, but the service we received in the install, and the continued support we receive is second to none. Highly recommend Bold Media Group for any business technology needs."
Wi-Fi That Covers Every Corner
We design and deploy commercial-grade Wi-Fi networks for businesses, caravan parks, hospitals, hotels, and large homes. Whether you need reliable coverage across a single office or a multi-building site, we'll survey your space and build a solution that works everywhere – no dead spots.
What's included
- Professional site survey and Wi-Fi heat mapping
- Commercial-grade access points and equipment
- Full installation and configuration
- Coverage for offices, warehouses, outdoor areas, and multi-building sites
- Guest Wi-Fi networks with custom splash pages
- Ongoing monitoring and support
Caravan Parks
Reliable Wi-Fi across every site, cabin, and common area – keeping guests connected and reviews positive.
Hospitals & Medical
Secure, high-capacity Wi-Fi for staff, patients, and medical devices across wards, waiting rooms, and admin areas.
Hotels & Hospitality
Seamless guest Wi-Fi throughout rooms, lobbies, restaurants, and conference facilities.
Offices
Strong, consistent coverage across desks, meeting rooms, break rooms, and common areas.
Warehouses
Reliable connectivity from the loading dock to the despatch floor – built for large, open spaces with thick walls and high ceilings.
Home Wi-Fi Networks
Whole-home coverage for large or multi-storey houses – no dead spots, no drop-outs, no more buffering.
Business mobile plans, from $34 per month.
Access to both Telstra and Optus wholesale networks. We'll compare them honestly and set you up with what actually fits.
What's included
- SIM cards and number porting
- Plans from $34 per month
- Consolidated billing
- Australian account managers
Both major networks
Telstra and Optus wholesale – pick what works best in your area.
Unbiased comparison
We don't push one carrier. We recommend the right one for you.
Month-to-month
No 24-month lock-in. Change the mix as your team changes.
Flexible data mixes
Different plans for different staff – no need to over-provision.
Grade A refurbished phones and tablets from TEKmarket.
Bold Media Group has partnered with TEKmarket, Australia's most trusted pre-owned smart phone and tablet supplier. Grab yourself a deal while protecting our environment by repurposing technology and extending its lifecycle.
What's included
- 12 month warranty on all devices
- 80%+ battery health guaranteed
- A Grade or as-new condition
- Retail boxed with charging cable and adapter
- iPhones, iPads, Samsung, and Google Pixel
Australian sourced
All stock is Australian sourced, fully tested and diagnosed, and backed with a full 12 month warranty.
80%+ battery health
Devices are guaranteed to have 80% battery health or more. Recent model devices will have well above this, some 100%.
A Grade condition
Devices are rated A Grade or as-new condition.
Retail boxed
Devices come in a retail box with a charging cable and adapter.
Wi-Fi + Cellular iPads
Any iPads listed are Wi-Fi + Cellular versions.
Updated weekly
Our stock list is refreshed every week with new devices – keep your eyes open for fresh hardware.
Businesses we work with
Reach customers directly, by text.
Business SMS marketing and messaging – a simple, direct way to reach customers with promotions, reminders and updates.
What's included
- Sender ID setup
- Contact list management
- Message templates
- Reporting
High open rates
SMS gets seen. Perfect for time-sensitive offers and reminders.
Simple to run
We help you build lists, write copy and schedule sends.
Reply handling
Two-way SMS options for confirmations and support.
Branded SMS
Display your business name as the sender instead of a phone number – more professional, more trust.
1300 and 1800 numbers, done properly.
A national inbound number with flexible routing between sites, time-of-day rules and reporting.
What's included
- Number provisioning
- Call routing setup
- Reporting
- Australian account managers
1300 & 1800 options
Pick the number style that fits your brand.
Call Recording
Record inbound calls for training, compliance, and quality assurance – stored and accessible when you need them.
Reporting included
See where your calls are coming from and how they're handled.
State & Postcode Routing
Automatically route calls to the right office or team based on where the caller is dialling from.
Customised messages on hold, professionally recorded.
Customised, professionally recorded messages on hold for your business. Instead of silence or generic hold music, your callers hear tailored messages about your products, services, promotions, and business hours – recorded by professional voice artists.
What's included
- Professionally scripted and recorded by voice artists
- Customised to your business – promote your products, services, and offers
- Regular updates included to keep your messages fresh and relevant
- Works with any phone system
Professional voice artists
Scripted and recorded by professionals who sound like your brand.
Tailored to you
Promote your products, services, promotions and business hours.
Regular updates
Keep messages fresh and relevant with scheduled re-records.
Any phone system
Works with whatever phone system your business already runs.
Reduce hang-ups
Callers who hear relevant, engaging messages stay on the line longer – fewer lost calls, more conversions.
Licensed music
Professional music beds included and fully licensed – no copyright headaches, just a polished sound.
Common questions.
Do you support multi-site businesses?+
Yes – we regularly deploy phones, internet and mobile across multiple sites with unified setup and shared features.
Can we keep our existing numbers?+
Yes – we port your landline, mobile and 1300/1800 numbers across with minimal disruption.
Which mobile network do you use?+
Both Telstra and Optus wholesale. We recommend the network that performs best at your locations.
Do you handle the transition from our current provider?+
Yes – we project-manage the cutover on phones, internet and mobile so downtime is kept to a minimum.
Where is your support team based?+
Bold Media Group is Australian-owned and managed, and you deal with Australian-based account managers. When you call, you speak to a real person in our team.
How often can I change my on-hold message?+
It depends on the package. We offer everything from a one-off recorded message through to packages that include unlimited changes. Whether you want to set and forget or update your message regularly with new promotions and seasonal offers, there's an option to suit.
Ready to be bold?
Talk to a real person in our team – Australian-owned and managed. We'll give you a straight answer, no pushy sales.